Field service engineers walking through a pipeline valve station
Services

Emergency call-outs

We respond when passing or seized valves put planned work at risk.

In brief

We respond when passing or seized valves put planned work at risk. This is a specialised and higher-risk procedure, performed by trained specialists, assessed case by case.

When teams call us

Teams call when a passing or seized valve puts planned work at risk. Every request is assessed case by case before any work is agreed.

One operator's urgent request was answered the next morning, and the case study shows how. Our guide to why idle valves seize covers a common cause behind these calls.

What to send with an urgent request

Send the valve type, size, media, location and the operating problem. Photographs of the valve and its injection fittings help the assessment.

Clear details shorten the assessment and the plan that follows. Our teams travel worldwide from India for urgent and planned work.

An engineer replies within 24 hours. For emergencies, WhatsApp reaches us fastest.

Planned care prevents many emergencies

Regular checks and planned treatment reduce the chance of urgent failures. A valve condition survey finds problem valves before they stop work.

An annual maintenance contract then keeps critical valves on a routine. You can also explore field services for the full maintenance range.

Start with the valve condition

Send the valve details and get a call-out assessment

Include the valve type, service condition, location and current operating problem. An engineer replies within 24 hours.